In the remote/office debate it is the unplanned interactions that make the difference.

In this SaaStr presentation OpenAI’s head of sales describes how they facilitate them at lunchtimes!

See 11 examples of buyer enablement tools from companies including Gong, DocuSign, Remote and Clari.

Inspire yourself to create your own diagnostics and calculators.

RevOps is a strategic function. In this 30 minute presentation I delivered to the RevBrains RevOps Mastery Conference this week you’ll be able to take 2 specific activities to help your RevOps function improve revenue growth in your company.

A sales playbook is a series of repeatable steps that gives you the best chance of a positive outcome,

So says Matt Rosenberg or Grammarly in this week’s 20Sales interview.

I dive into playbooks in more detail and guide you on how to build your own.

Rambleforce took place in the UK’s Lake District this weekend. A unique opportunity to network with others across the Salesforce ecosystem while climbing hills!

Buyer enablement content helps your customer to understand the scale of the problems their business faces.

Follow along as I turn an online assessment into a physical book that can be purchased on Amazon in just a few hours.

Knowing where you are and where you want to get to allows you to create a structured plan.

The RevOps Maturity Model lights your path to an aligned experience for your buyers and sellers.

Carta mines the data from 40,000 customers to generate detailed insights that advise potential buyers.

What data are you sat on that could educate your potential buyers?

When did you last give your customer something with no expectation of anything in return?

A free upgrade on a plane makes you feel 10 foot tall - so consider how you can replicate that in your SaaS business.

The average productive tenure of a SaaS AE is just 22 months, and with quota attainment down, top AEs are figuring out where else they can earn those accelerators.

The RevOps Bullseye helps you to assess all 22 capabilities on the Revenue Acceleration Flywheel and prioritise the top three to test before rolling out to the wider organisation.

The RevOps Maturity Model outlines three stages of development across 22 capabilities that comprise a successful RevOps Model.

The RevOps Maturity Assessment allows you to benchmark your company against your peers and best practice.

Vertice reports that half of companies are spending more on cloud than they budgeted for, mainly driven by compute and storage platforms.

I take a look at why that is and how consumption based models can grow your customer’s spend.

The buyer’s experience through your pre-sales process sets the tone for the user experience they’ll expect in your product.

Here’s how I’ve designed my own Buyer Experience at RevOpsCharlie

Structuring your first RevOps team around their goal rather than functions prevents siloes from creeping in as you scale.

I’ll walk you through the steps from employee 1 to a full RevOps team.

Follow along as I cold prospect 20 VC firms in London with my Go To Market Org Chart cards.

I share my lessons learned from a return to door to door prospecting.

The Tercera 30 lists out the top technology vendors for professional services firms to partner with.

Read to uncover the top Anchors, Movers and Challengers.

On 7th September I’m running around 20 early stage VC firms in London to hand out packs of my Org Chart playing cards.

Find out why I am doing it and the route I’m planning!

Range by David Epstein challenges the belief that you need to be an expert and start aged 2 to be good at anything.

In this article I look at how you can use knowledge across different domains to further your business and career.

Simon Chassar, CRO at Claroty featured on Jeremy Donovan’s Simple Scaling podcast to share his experience on building out partner programmes.

Grab the five key tips and link to the podcast here.