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AI, sand castles and company building

AI is like the incoming tide, advancing on the SaaS sandcastle you’ve built on the beach.

Now’s the time, if you haven’t already, to consider what a post-SaaS business looks like, removing the UI and just giving your customers the answers to their questions.

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AI Charlie Cowan AI Charlie Cowan

Glean - The Work AI Platform

Glean provides a horizontal AI platform for your employees - providing centralised access to knowledge, data and processes across all of your enterprise systems.

In this article I take a look at the platform and when how you can determine if its valuable for your organisation.

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AI Charlie Cowan AI Charlie Cowan

ICONIQ - State of AI report

ICONIQ Capital's State of AI 2024 report has just dropped with insights around AI budgets, ROI, key use cases, model adoption and function use cases.

Read my summary and get access to the full report here.

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Sales Charlie Cowan Sales Charlie Cowan

Using AI in B2B Sales - Gartner

Gartner prisms show AI use cases across two dimensions - business value and feasibility.

In this prism they look at AI use cases in B2B sales including sales forecasting, territory optimisation and guided conversations.

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AI Charlie Cowan AI Charlie Cowan

AI in practice - Olympics Daily Recap

NBCUniversal developed an AI powered Olympic Daily Recap featuring personalised clips and an AI synthesised commentary.

It provides a great example of using the knowledge and data you have access to to create new and improved value propositions for your customers.

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AI Charlie Cowan AI Charlie Cowan

AI for non-technical CXOs - free email course

Join this free 15 day email course helping non-technical CxOs understand the implications of AI for their businesses.

You'll learn about AI without getting bogged down in technical jargon - focusing on what to do, how to hire, and how to set your business up for the AI future.

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AI Charlie Cowan AI Charlie Cowan

SaaS and AI - from trains to travel passes

AI is a multi-model world where companies will use multiple models across different use cases.

This differs from SaaS where you picked one platform for each use case.

Here's a simple image I use to differentiate the two concepts.

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AI Charlie Cowan AI Charlie Cowan

What is the role of a fractional Chief AI Officer?

As CEOs seek to define their AI strategy they are increasingly looking to outside help to support them.

In this article I explore the role of a Chief AI Officer, why a fractional CAIO can bring diverse perspectives an internal hire would miss, and how to start measuring the success of your AI strategy.

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AI Charlie Cowan AI Charlie Cowan

AI-enabled org charts - from pyramids to diamonds

AI will change the structure of a business from the typical bottom heavy pyramid, to a more middle-heavy diamond.

CxO's then have a choice about whether to claim those efficiencies as higher margin, or redeploy them to grow faster.

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AI Charlie Cowan AI Charlie Cowan

How to create business value with AI

AI is only valuable when you connect it to your core business processes. In four images I’ll walk you through how to think about creating business value with AI in your organisation.

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Sales Charlie Cowan Sales Charlie Cowan

How to be a salesperson in an AI future

As AI picks up increasing parts of the sales person’s role - what does it take to be a human sales person?

In this article I look at the importance of business acumen, spatial awareness and project management in delivering value to your customers in their buying process.

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AI Charlie Cowan AI Charlie Cowan

Executive ownership of your AI strategy

AI usecases appear across your organisation and this graphic will help you think through which of your senior executives are aligned to the most game-changing opportunities you have in front of you.

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AI Charlie Cowan AI Charlie Cowan

How to embed AI in your company - Holiday Extras

At the recent AI Summit the team from Holiday Extras won AI Implementor of the Year and walked us through their change management process. Here are the five problems they faced and how they approached them.

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7 takeaways from the AI Summit London

AI Summit London featured speakers from Barclays, HSBC, Ocado, NVIDIA, OpenAI and from governments and regulators.

AI presents an opportunity for companies to completely reinvent themselves - here are my key takeaways from the event.

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AI Charlie Cowan AI Charlie Cowan

AI Opportunities for Chief Revenue Officers

The revenue function is ripe for disruption and the CROs that take a longer term view will set their companies up for success in the new world.

In this article we walk through the four quadrants of Gartner’s AI Opportunity Radar looking at use cases that can provide game-changing returns.

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AI Charlie Cowan AI Charlie Cowan

Game Changing AI Use Cases for Go-To-Market

AI is a top priority for CEOs as they seek to grow revenues, increase margins and minimise risks.

Learn how Gartner guides their clients through the AI Opportunity Radar and Use Case Prisms to find and prioritise high value AI use cases.

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