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Introducing the RevOps Maturity Model and Assessment
The RevOps Maturity Model outlines three stages of development across 22 capabilities that comprise a successful RevOps Model.
The RevOps Maturity Assessment allows you to benchmark your company against your peers and best practice.
How to structure your Series A RevOps team
Structuring your first RevOps team around their goal rather than functions prevents siloes from creeping in as you scale.
I’ll walk you through the steps from employee 1 to a full RevOps team.
Using knowledge across domains - learnings from Range
Range by David Epstein challenges the belief that you need to be an expert and start aged 2 to be good at anything.
In this article I look at how you can use knowledge across different domains to further your business and career.
Using Jobs To Be Done to find Go To Market fit (Part 2)
The Jobs To Be Done framework helps revenue leaders to understand your customer’s view of the world as they purchase, expand, renew or churn from a product like yours.
In part 2, you’ll learn how to build a strategic customer interview process.
Using Jobs To Be Done to find Go To Market fit (Part 1)
Jobs To Be Done is a framework that puts your customer’s at the heart of product and company design.
Your customer’s hire products and services to serve their needs and JTBD helps you understand how best to meet these needs.
Designing your Series B GTM Org Chart
Physical cards aid your lateral thinking and iterative design in a way that digital tools cannot.
Uncover how founders and investors can design scaled GTM teams with these org chart playing cards.
How McDonald’s simplified their process with chalk and a tennis court
Back in 1954 the McDonald brothers abstracted their restaurant from the physical building to help them design a system that could get food to customers in 30 seconds instead of 30 minutes.
Here’s how they did it with a tennis court and some chalk
How P&G won the Indian market by being customer-obsessed
After P&G’s 2005 acquisition of Gillette they used their customer obsession to design and build a market winning razor for the Indian market.
Learn how they approached it and how listening to customers is not only for seed stage businesses.
Plan your GTM team with RevOpsCharlie Org Chart Playing Cards
RevOpsCharlie Org Chart Playing Cards are ideal for Series A founders, or VCs investing in Series A to help plan out your GTM function as you scale it from 15 to 70.
Check out the unboxing and find out how to get your pack.
OpenView 2023 Product Benchmarks Report
OpenView’s 2023 Product Benchmarks Report is out, providing metrics from 1,000 respondents across the PLG lifecycle.
Access the report and see my highlights in this article.
Five failures of a marketplace - lessons from running a babysitting platform
Marketplaces are tough - instead of one customer you have two and sometimes three.
Here are five lessons that I learned running a babysitting platform for six years that can be applied to your own marketplace.
Is RevOps a strategic role?
RevOps is often seen as a tactical internal supporting role to the marketing, sales and customer success leaders.
Instead I see Revenue Operations as a strategic role and propose a way of repositioning as revenue development.
Why you should revisit your value proposition after raising Series A
Having found Product Market Fit and raised Series A, now is the time to re-assess your current and future customer segments and develop unique value propositions to support their individual needs.
How to use a business model canvas to build a repeatable GTM playbook
Looking outside in from your customer’s perspective using a Business Model Canvas helps your team define new ways of delivering value to customers, or refining your current model.
Here’s how the workshop guides your team’s thinking.
Frontline Ventures - European Expansion Report 2023
I look at the top charts from the latest Frontline Ventures European Expansion report.
Find out when top performing US companies make the move to Europe, where they come to, and how the staff their teams when they arrive.
Three non-obvious customer roles to interview
Customer interviews typically focus on the user or the administrator of a product.
As you scale into the enterprise, new products or new geographies there are three other important influencers to speak with.
The Series B Founder’s Guide to Revenue Operations
Scaling from $10m to $30m ARR requires an increased focus on predictability and repeatability as you open international offices and launch new products.
In this article you’ll learn how expanding your Revenue Operations team is a critical factor on your journey from Series B to Series C.
Why is RevOps important for CEOs right now?
RevOps is a new term. 90% of senior executives can’t explain exactly what it is or how it can improve their business.
Here are five key ways RevOps directly affects the CEO role as you scale your business.
The Series A Founder’s Guide to Revenue Operations
Scaling your business from $3m to $10m ARR is an entirely new challenge as you move from experimentation to driving predictability and repeatability in your Go To Market teams.
In this article you’ll learn how Revenue Operations is an essential component on your journey to Series B.
5 ways to fight inertia in your business
Inertia slows businesses down, with bottlenecks, slow decision making and paralysis.
Here are five ways to stamp out inertia and accelerate your growth.